Airport Super Express Inc.

Upon arrival at MIA about 11am and after we secured our bags we called for shuttle at 11:57. Waited and waited, called again was told out pick up time was for 12:45? Why would we want to be picked up over an hour and a half after our arriva? Finally we were picked up and take to Cruise terminal J. After debarkation, we called for shuttle at 8:55, and waited and waited.... Called again at 9:23, 9:40, 10:02 anad 10:11and were told our pick up was scheduled for 10:45. Again, why we we schedule a pick up an hour and 45 minutes after we debarked? Finally a driver called at 10:16 and were picked up shortly after. We were told there was significant traffic in the area and our original driver went the wrong way. We were the last people waiting for pickup at the pier. If the traffic was so bad, how did the other 675 people from the shop get picked up and were on therir way?

The van was clean, driver courteous and helpful. She drove safely and got us to our destination right on time. We did have trouble getting in touch with them to let them know we were there and ready, despite our reservation time.

drivers were all excellent prompt and service easy to use highly reccommended all round no complaints

arrived promptly..driver wonderful...clean vehicle

well. didnt get pick up upon arrival to Miami. called them 10 times without getting answer on my calls, even though they denied it (have record on my phone) We had to take a taxi to our hotel. No problem from hotel to departure..Maybe 3 stars is a bit too high.

friendlyness and profesdionslism of driver

great service and a teally helpful driver